Borderlands 4's CEO has told a dissatisfied PC player to simply request a refund if they are unhappy with the game. Continue reading for more on Randy Pitchford's recent remarks addressing frustrated PC players and performance issues on the PlayStation 5 Pro.
Ongoing Optimization Problems in Borderlands 4
Gearbox CEO Recommends Refund for Unhappy PC Players
Borderlands 4 continues to face community criticism due to its subpar PC optimization, prompting Gearbox CEO Randy Pitchford to advise an unhappy player to seek a refund on Steam. Responding to a fan's tweet on September 16, Pitchford remarked that "the game is the game," emphasizing that the team has provided ample settings for players to customize their experience.
Although the CEO immediately faced backlash for claiming the game runs optimally on PC, his latest statements have further fueled negative reactions from the community. Pitchford encouraged players to utilize DLSS and frame generation technologies, but many disagree that these features address the core optimization challenges.
Despite the current technical problems and "Mixed" reviews on Steam, Borderlands 4 continues to break franchise records. At the time of writing, the title has attracted over 300,000 concurrent players according to SteamDB data.
Here at Game8, we awarded Borderlands 4 a score of 82 out of 100 for improving upon and refining the shortcomings of its predecessor. However, ongoing performance issues and bugs are preventing it from realizing its full potential. For more detailed impressions, check out our full review below!
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