A recent Destiny 2 update unintentionally wiped out a large number of players' usernames due to a malfunction in the game's moderation system. This article details the developers' response and provides guidance for affected players.
Destiny 2 Username Glitch: Bungie Issues Name Change Tokens
Bungie's Response to the Username Issue
Following a recent update (around August 14th), many Destiny 2 players discovered their Bungie Names had been unexpectedly replaced with "Guardian" followed by a random number sequence. This widespread issue stemmed from a bug within Bungie's name moderation system.
Bungie swiftly acknowledged the problem via Twitter (X), stating they were investigating the unexpected name changes affecting a significant portion of their player base. Their initial statement promised further updates, including a plan to provide all players with an additional name change token.
Bungie's name moderation usually targets usernames violating their terms of service (offensive language, personal information, etc.). However, this incident impacted players with perfectly acceptable usernames, some of whom had used the same name since 2015.
The following day, Bungie announced they had identified and fixed the root cause of the problem, preventing further accidental name changes. They reiterated their commitment to distributing name change tokens to all players as a solution.
While the immediate problem is resolved, Bungie continues to monitor the situation and encourages players to be patient. Affected players can anticipate receiving a name change token and further communication from Bungie shortly.