Microsoft is shutting down Skype in May, replacing it with a free version of Microsoft Teams. This move comes as services like WhatsApp, Zoom, FaceTime, and Messenger dominate VoIP communication, making traditional cellphone calls via Skype largely obsolete.
Current Skype users can seamlessly transition to Microsoft Teams; their message history, contacts, and other data will be readily available without needing a new account. However, Microsoft will discontinue support for domestic and international call features. Users can also export their Skype data, including photos and conversation history, using a tool provided by Microsoft. Those who prefer not to switch to Teams can still access their Skype chat history using this tool.
You have until May 5th to decide. Existing Skype credits will be honored, but Microsoft will no longer offer paid Skype features for making or receiving international and domestic calls to new customers.
The primary loss with Skype's shutdown is the ability to make calls directly to cell phones. Microsoft explained to The Verge that while this telephony function was crucial during Skype's peak popularity, its relevance has diminished due to the widespread availability of VoIP and affordable mobile data plans. Amit Fulay, Microsoft's vice president of product, stated that this functionality is no longer a strategic priority for the company.
Microsoft acquired Skype for $8.5 billion in 2011, aiming to enhance its real-time communication offerings and leverage Skype's then-massive user base of over 160 million active users. While Skype once held a prominent position on Windows devices and was even marketed as an Xbox feature, Microsoft acknowledges that its user base has plateaued in recent years. The company is now concentrating its consumer communication efforts on Microsoft Teams.
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