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MSFS Apologizes for Launch Turbulence

By EllieJan 23,2025

Microsoft Flight Simulator 2024: Addressing a Turbulent Launch

MSFS 2024 Apologizes and Acknowledges Turbulent Launch, Cites Unexpected Excitement

The highly anticipated release of Microsoft Flight Simulator 2024 experienced a challenging launch, marked by significant server issues, bugs, and instability. In a direct response to player concerns, Jorg Neumann (MSFS head) and Sebastian Wloch (Asobo Studio CEO) released a video update outlining the problems and their solutions.

Unexpected Demand Overwhelms Servers

MSFS 2024 Apologizes and Acknowledges Turbulent Launch, Cites Unexpected Excitement

The developers acknowledged underestimating the sheer volume of players. The influx of users overwhelmed the game's infrastructure, causing significant strain on the servers and databases. Neumann explained that the initial data requests from players overloaded the server's cache, which, despite being tested with 200,000 simulated users, proved insufficient for the actual player count.

Login Queues and Missing Content

MSFS 2024 Apologizes and Acknowledges Turbulent Launch, Cites Unexpected Excitement

Wloch detailed the cascading effects of this overload. Attempts to mitigate the problem by increasing queue capacity resulted in temporary improvements, but the cache repeatedly collapsed under the pressure. This led to extended loading times, often stalling at 97%, and in some cases, resulted in missing aircraft and other game assets. The missing content stemmed from the server's inability to deliver complete data due to the overwhelmed cache.

Negative Steam Feedback

MSFS 2024 Apologizes and Acknowledges Turbulent Launch, Cites Unexpected Excitement

The launch issues have resulted in overwhelmingly negative player feedback on Steam, with complaints ranging from lengthy login queues to missing in-game elements. Despite the initial setbacks, the development team assures players that they are actively working on resolving these problems, aiming to stabilize the game and improve the player experience. An official statement on the Steam page apologizes for the inconvenience and promises continued updates.

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